A recent Pennsylvania Superior Court decision highlights the potential liability insurance brokers face when issuing certificates of insurance (COIs). The case, Penn Outdoor Services v. Harleysville Insurance Company of New Jersey and Wharton, Lyon & Lyon, underscores the importance of accurately representing coverage on COIs and understanding the specific requirements of underlying contracts.
CITATION: Penn Outdoor Servs. LLC v. Harleysville Ins. Co. of N.J., No. 2921 EDA 2022 (Pa. Super. Ct. June 27, 2024)
Penn Outdoor Services (Penn) contracted with Longford Landscape and Excavation (Longford) for snow removal services at an apartment complex in Princeton, New Jersey. Their contract required Longford to hold Penn harmless and name Penn as an additional insured on Longford's liability policy. Specifically, the contract stated that Longford would indemnify Penn "from and against all claims for damages arising out of the performance of Subcontractor's duties under this Agreement."
Wharton, Lyon & Lyon (Wharton), acting as Longford's insurance broker, provided a Certificate of Insurance (COI) to Penn. This COI stated that Penn was "included as additional insured for general liability as respects work performed by named insured per policy form CG7524 12/10 as required by written contract."
The underlying Harleysville policy, through Endorsement CG-7524, did indeed provide additional insured coverage to organizations for whom Longford worked under written contract. However, this coverage was limited to liability caused "in whole or in part" by Longford. Crucially, the endorsement also stated that the additional insured coverage would be primary and non-contributory only "If specifically required by the written contract or agreement."
When a slip-and-fall injury occurred at the site, Harleysville (Longford's insurer) denied coverage to Penn on two grounds:
Penn ultimately settled the claim for $650,000 and incurred over $200,000 in legal fees. Penn then sued Harleysville and Wharton for breach of contract, negligence, and bad faith.
The central issue was whether Wharton negligently misrepresented Penn's coverage status on the COI, leading Penn to believe it had primary, non-contributory coverage as an additional insured when it did not.
Specifically, the court had to consider:
The underlying policy actually provided:
The COI implied:
This discrepancy between the actual policy terms and Penn's reasonable interpretation of the COI language based on their contract with Longford formed the basis of the negligent misrepresentation claim against Wharton.
The Pennsylvania Superior Court affirmed a jury verdict against Wharton, finding sufficient evidence to support a claim of negligent misrepresentation. The court distinguished this case from previous decisions, noting that the COI specifically stated Penn was included as an additional insured "as required by written contract." Given the underlying contract's hold harmless provision, the court found that a jury could reasonably conclude Penn expected primary coverage and that Wharton's representation on the COI was negligent.
This Pennsylvania Superior Court decision carries significant weight in the insurance and risk management landscape, particularly for cases involving certificates of insurance and broker liability. While the ruling is binding precedent only in Pennsylvania, a state with strict laws regarding deceptive professional conduct, it may have persuasive authority in other jurisdictions, especially those with similar laws regarding negligent misrepresentation and insurance broker duties.
The decision emphasizes that courts may interpret COI language in the context of underlying contractual requirements, even when the COI contains standard disclaimer language. This interpretation broadens the potential liability for insurance brokers and agents who issue COIs, particularly in cases where the COI references contractual requirements. The ruling may influence how courts in other states view the responsibility of brokers to accurately represent coverage on COIs, potentially leading to increased scrutiny of broker practices across the United States.
This case is particularly relevant in states with similar legal frameworks to Pennsylvania, such as New Jersey, New York, and Ohio, where courts have previously grappled with issues of broker liability and the legal weight of COIs. As a result, insurance professionals nationwide should take note of this decision and consider its potential impact on their practices, especially in industries like construction where additional insured status and COIs play a crucial role in risk transfer strategies.
This case emphasizes the complexities surrounding COIs and additional insured status. It highlights the need for all parties – brokers, insureds, and third parties – to exercise due diligence in insurance matters.
Advanced insurance verification systems, like Injala's Asuretify platform, can play a crucial role in mitigating risks associated with COIs. By leveraging AI to analyze full policy documents and endorsements, such tools can provide a more comprehensive and accurate picture of coverage, helping to prevent misunderstandings and potential litigation.
As insurance and contractual relationships grow more complex, relying on technology to enhance traditional verification methods becomes increasingly important. This case serves as a reminder that while COIs are a useful tool, they should not be the sole basis for understanding insurance coverage in business relationships.
Views expressed here do not constitute legal advice. The information contained herein is for general guidance of matter only and not for the purpose of providing legal advice. Discussion of insurance policy language is descriptive only. Every policy has different policy language. Coverage afforded under any insurance policy issued is subject to individual policy terms and conditions. Please refer to your policy for the actual language.
